Easy Returns

Looking to make a return for an orthofeet.com purchase? Please visit: https://www.orthofeet.com/pages/start-a-return

Need to make a return?

Follow our simple 2-step process

Complete Returns Form

Download and fill out our returns form with your order details and reason for return. Please include your order number and the items you wish to return.

Download Returns Form

Print Shipping Label

Print your Return Shipping Label, affix to your return package, and drop off at the nearest FedEx/USPS location or drop box.

Get Return Shipping Label

Our Returns Policy

Make sure the items your are returning comply with our Returns Policy. If you have 5 or more pairs to return, please contact OrthoFeet Customer Service at 800-524-2845 for a Return Authorization Number.

Frequently Asked Questions

How do I create an account for my medical profession?

Click HERE to get started with OrthoFeet.

How do I order once I have an account with OrthoFeet?

To view your options to order, click HERE. You can order online or by phone, email, or fax.

How do I make a return?

Check out our 2-Step Easy Returns Process. Simply fill out the returns form, and print your pre-paid shipping label.

How do I make a pre-paid shipping label for returns?

You can click HERE to create a pre-paid shipping label. Use your account number in any fields that ask for the account number. Be sure to include the return paperwork in the package and save your tracking information.

How can I receive marketing materials to promote OrthoFeet?

Submit a marketing materials request online.

How do I contact customer service?

Call our customer support team at 1-800-524-2845, or email [email protected].

Shipping Labels

Print My Shipping Label

How to Print Foam Impression Labels:

STEP 1:

Fill Out Requested Fields

STEP 2:

For “Type Of Label?”
• Select: “Impression Foam Shipping Label”

STEP 3:

For “Reason For Return”
• Type: “NA”

STEP 4:

• Click “Submit”

On the bottom of the page, you can “Click to Download PDF” and then print

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